It's been years since LG's G4 and V10 smartphones launched, but the people burned by a flaw that made those devices non-functional haven't forgotten. Four G4 and V10 owners filed a class-action lawsuit against LG earlier this week, alleging that the company "was aware, or reasonably should have been aware" of a hardware flaw that would force those two smartphones into a "boot loop" -- a state of endless rebooting that basically made the devices bricks. The filing (obtained by Ars Technica) goes on to say LG failed to make customers whole again by refusing to perform repairs or offering those customers refurbished units that were as prone to boot loop syndrome as the devices sent in for repair in the first place.
This lawsuit is the latest development in a smartphone odyssey that has lasted almost since the launch of the G4 itself. So far as we can tell, the first reports of bum G4s started surfacing in the tail-end of 2015, mere months after the phone launched. It wasn't long before YouTube videos on the matter started gaining traction and threads on Android enthusiast forums stretched into hundreds of pages. The problem was undeniable, and LG wasn't responding fast enough.
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